Project Manager
at Mirum San Diego

Description

Mirum is growing the Program Management department in San Diego, CA and we are offering an opportunity to play an integral part in the overall success of a portfolio of digital marketing projects while working within team of friendly and ambitious people with exceptional talent and passion for all things digital.

We are seeking an exceptional Digital Producer with specific experience managing technically complex, enterprise platform projects to become part of an elite, cross functional team with the sole objective of delivering work on time, on budget, and most importantly, that rises to the exceptionally high standards of quality. You will work closely with clients, subject matter experts, and 3rd party vendors in managing multiple, concurrent projects as you collaborate with your multi-disciplinary teams to meet our clients’ strategic and tactical marketing objectives.

You must be proactive with excellent communication and problem-solving skills as well as confident in your ability to meticulously organize and keep your projects moving forward from the front lines, keeping all stakeholders up to date with progress, and navigating the inevitable challenges along the way. If you are up to the challenge, you’ll be rewarded with a competitive salary package, excellent prospects, and an exciting place to apply your trade.

The Digital Producer will maintain, strengthen, and grow relationships with key clients through thorough management of medium to large projects, excellent and constant communication and exceptional planning and organization. The Producer is responsible for leading and managing the efforts of cross-functional teams to effectively deliver upon contracted deliverables and client expectations. Furthermore, the Producer is responsible for leading the development of projects to ensure they are completed on time, within budget, and at the highest level of quality. The Producer reports to an Executive Producer.


Primary responsibilities include:

  • The Producer plans, schedules and controls project activities toward defined scope and objectives, applying creative and strategic thinking, technical and project management skills to satisfy project requirements.
  • Accountable for the execution, management and quality control of projects from concept to completion, ensuring client satisfaction, meeting all timeline milestones and delivering within the approved budgets.
  • Early involvement, assisting sales with gathering requirements, documenting statements of work, creating estimates and timelines.
  • Develop and document project parameters including scope, schedule, budgets and specifications; create, update and monitor project plans for all projects.
  • Closely monitor budgets, establish project plans and processes to avoid and/or resolve scope creep, budget overages, or efficiency issues.
  • Be passionate about delivering the best creative, but find ways of producing it that it does not jeopardize schedule and budget.
  • Creating detailed project (creative, multimedia, technology, etc.) requirements through discussions and meetings with internal project team members across all departments; including functional specifications, creative briefs, and wireframes.
  • Conduct and lead kick-off and status meetings regularly with clients and the internal team, ensure thorough communication with all stakeholders at all stages of every project.
  • Proactively communicate with clients about production recommendations, risks, challenges and solutions.
  • Actively own and be accountable for client relationships, with special attention to profitability, tracking and managing resource consumption, financial reporting and billing.
  • Pro-actively grow client relationships by understanding and being sensitive to all aspects of their business, pro-actively determine needs to propose appropriate solutions and new projects that fit within their budgets.
  • Contribute to ongoing improvement of internal processes to allow for smooth execution of projects and improved efficiency across departments and project team members.
  • Assist Associate Producers on other accounts; provide mentoring, training and best practices recommendations.
  • Cultivate and demonstrate an interest and awareness of trends and best practices as related to the digital space.

 Skills & Requirements

  • A Bachelor's degree and 3+ years of hands-on project management / producing experience in the digital space. Agency experience required.
  • At least three (3) years of experience in a client services / account management role, working with and delivering to external clients.
  • Experience managing web technology, back-end, application and hosting-related projects.
  • Strong understanding of digital technologies.
  • Agile Project Management experience a plus.
  • Excellent oral, written, and presentation communication skills.
  • Must be extremely organized, detail-oriented and capable of self-managing and multi-tasking in a fast-paced, demanding environment.
  • Excellent problem-solving skills.
  • Ability to apply critical and strategic thinking.
  • Stress-tolerant, quick thinking and accurate.
  • Ability to quickly understand new technology concepts.
  • Expertise with Word, Excel, PPT, and MS Project a must.
  • Strong interpersonal communication skills as a team leader and team player.
  • Flexibility, initiative, dedication, and the ability to work with minimal supervision.
  • Willingness to travel on occasion for client meetings, trade shows and/or conferences.
  • Have a sense of humor, be outgoing, articulate, well-informed, intelligent, confident, and possess common sense.
  • Be a skilled, creative, confident presenter and negotiator.
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