Business Analyst
at Mirum Dallas


The Business Analyst (BA) is a chameleon, a go-getter, and problem solver. They are listeners and strategic thinkers, unafraid of understanding complexities, and have the gift of making hard things easy to understand. They are relentless in building meaningful experiences that customers care about, while providing operational efficiency and business value for our clients. People admire BAs for asking the questions no one thinks to ask and their ability to deliver on ideas.

What it is:

We are looking for a high performing Business Analyst to join our global digital agency. You will be a fully engaged partner to the success of a project. The Business Analyst leads the requirements gathering process and works as a liaison among a project’s stakeholders to understand the business issues and challenges of a client’s organization, and to recommend solutions that enable clients to achieve their goals. The Business Analyst works closely with digital strategists, project managers, designers, and technology teams to understand, analyze, and document requirements and deliver functional specifications for project delivery. As a Business Analyst on our team, you will also interface with client executives and business users representing our brand name in the digital technology industry.

What you do:

  • Lead the requirements gathering process
  • Dynamically facilitate internal and client working sessions, including stakeholder interviews
  • Quickly understand the business issues and data challenges of client’s organization and industry
  • Translate the "what" from the requirements into the "how" for specifications
  • Translate business needs to system solutions
  • Ensure business, functional, and technical requirements are captured, organized, approved by the client, and followed throughout the lifecycle of the project
  • Work with cross-functional teams to identify a solution and create the applicable business and development documentation
  • Identify functional gaps and provide solutions
  • Create and maintain process flow diagrams
  • Provide analysis and support for the client, strategy, design, user experience, quality assurance, and development teams from project concept to completion
  • Assist QA in the development of test plans
  • Author training material and provide support for end user training of new features
  • Author user stories and define acceptance criteria
  • Support the PM to garner specs and details from client vendors to support comprehensive solution definition

What you need:

  • B.S. degree in a technical related field or higher
  • 3+ years of experience working in an interactive agency, online software development environment, or systems integration consulting firm
  • At least 2 years of experience documenting requirements and specifications for a variety of software applications including websites, intranets, and/or mobile experiences
  • A curious thinker who is passionate about solving problems, executing on ideas, and delivering tangible solutions
  • Superior written and oral communications skills – we’re very serious about this one
  • Ability to immerse oneself in an industry or market, and quickly add value to a project
  • Multi-disciplined individual with familiarity in a variety of concepts, practices, and procedures related to modern web development, content management systems, mobile application development, user experience, and responsive design
  • Experience in a client services role, working with and delivering to external clients
  • Motivated self-starter who can execute on BA deliverables to best support a project
  • Must be extremely organized, have a high attention to detail, and capable of self-managing and multi-tasking in a fast-paced environment
  • Experience with Agile development cycles and working with design teams
  • Technically curious and not afraid to jump in and learn new technology

Mirum provides competitive salaries, excellent benefits, 401k match & profit sharing, and is headquartered in Downtown San Diego. This position is for our Dallas office, and candidates must reside in or be willing to relocate to the Dallas area.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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