Account Supervisor
at J. Walter Thompson Atlanta


J. Walter Thompson (JWT) the world's best-known marketing communications brand has been reimagining the future for businesses for over 154 years. Headquartered in New York City, JWT is a true global network with more than 200 offices in over 90 countries, employing nearly 10,000 innovators and change agents. Known for our award-winning work and leading initiatives, JWT was the very first agency to air a TV commercial, the first to establish a global advertising presence, the first to rocket a candy bar into space, the first in the industry to hire a female copywriter, the first to create an amphibious prosthetic limb, and the very first to teach a computer to paint like Rembrandt. While we reimagine the future for our clients, we will continue to break new ground and revolutionize the power of our legacy through the campaigns that we create.

J. Walter Thompson, Atlanta is seeking an Account Supervisor. The Account Supervisor is a leader for the account, expected to not only manage and supervise the account, but provide thought leadership to the account.


Along with Project Manager, assumes daily project management of all activities for accounts

Ensures that the services required by the Client are properly performed Comprehensive awareness and understanding of total client branding effort

Responsible for the internal administration of accounts – making certain that the Account Executives and/or Assistants perform effectively in the mechanics of their assignments

Responsible for working in conjunction with the Supervisor team to create solutions, provide ideas and to progress work on the Client’s Account

Assists and fully supports the Account Executives, being sensitive as to when active participation is required as opposed to counsel

Maintains a current and intensive knowledge of Client’s business in order to direct and contribute to their marketing and advertising plans.

Guides, advises, and assists the Account Executives in developing and presenting new proposals to their accounts and in carrying out the proposals agreed upon by clients

Acts in partnership with the creative teams to elevate work and sell to the Client

Reviews and needs to be in agreement with the creative work

Sees to it that Account Executives invite other key agency people to visit clients if and when dictated by business sense

Creates opportunities for informal meetings with key clients to keep abreast of their thinking, to uncover areas of possible difficulty, and to cultivate closer rapport

Keeps Account Director appropriately involved and informed on all major aspects of accounts and reports to him/her and agency management periodically on the progress of business

Is concerned with the profitability of his/her business to the agency – is cost-conscious

In conjunction with Project Manager, responsible for the budget, financial tracking and health of projects and account

Responsible for the accuracy and clarity of any written document, including conference reports and marketing plans, before submission to the Client

Assists in selecting and training of new account management personnel and/or client personnel as required

Responsible for developing staff

Adheres to purchasing procedures for any third party purchases

Co-ordinates/oversees third party supporting partner relationships

Ensures cross-team integration to support project needs

Performance Accountability

Clients’ objectives are met

Creative work is outstanding and on strategy

Income and profitability levels are met for each account

Work is on target, on time, and within budget

Creative morale on each account is positive

No major misunderstanding or trouble exists between agency and Clients. As problems arise, they are proactively and satisfactorily dealt with in accordance with company policy.

Client and Agency management express confidence in his/her leadership.

Account Executive(s) are clear on their responsibilities and strengths are being utilized to the best possible extent

Morale among his/her account group is positive and harmonious.

Knowledge, Talents and Skills


Team-oriented with a strong attitude to succeed

Strong Client management skills and experience

Strong organization skills - ability to handle multiple projects and deadlines

Have a background in and knowledge of Digital Development (desktop and mobile sites), as well as Social Media Planning

Strong presentation skills and the ability to effectively communicate ideas in written and verbal formats

Proven experience showing responsibility

Leadership ability

Brand experience

Creative thinker

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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